Problem Diagnosis
Describe the washing machine's defect, such as leaks, noises, not turning on, or not spinning. This helps speed up the diagnosis and repair proposal.
Machine Type and Capacity
Provide the brand, model, and capacity in kilograms of your washing machine. This data is important for identifying parts and the necessary service.
Site Access
Confirm availability of access to the location where the machine is installed. Check if there is enough space for the technician to work and move the equipment, if necessary.
Frequently asked questions
What information should I provide to request washing machine repair?
To request repair, provide the brand, model, machine capacity, and a detailed description of the problem it presents.
Does Merlin Service Hub provide parts for the repair?
The service proposal will detail whether the necessary parts for the repair are included or if they will be quoted separately.